The Service Management area also has a web portal that allows you to view and update Service Orders, and Agreements through a web site.
NOTE: This is part of the Configuring Service Management to track Service Orders blueprint series where we show how to configure Service Management to track service order details. If you want to see all of the other posts in this series, click here.
How it works…
The Service management portal is part of the default Enterprise Portal. As soon as you access it, you will be able to see all of the same information that is available through the traditional windows client.
You are able to add service lines through the web site as well.
How cool is that.